The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Hellojunghana will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 3days after the confirmation.
Please return your purchase to the following address:
TRS And ST ( Hellojunghana )
No.5 , Lorong 5C, Taman Intan Baiduri
52100 Kuala Lumpur
CANCELLED ORDER AND REFUND
After Order comfirm payment, you are able to request refund. The Refund will make within 1-3 days. The Refund will be charge RM1.50 for who are using Billplz online banking. For online transfer we will be fully refund and no chages.
Please contact us at support@hellojunghana or 010-3896289 if you have any questions or doubts.